The “multi-screen” becomes the standard in business with the development of smartphones, tablets and other devices. But to take advantage of mobility, it is still necessary to reconcile governance, security, and cost.

Mobility is popular with many companies who see real opportunities. But in a complex and changing environment, the challenges of mobility must also be addressed. What are the advantages and challenges of mobility? How to manage obstacles?

What Are The Benefits Of Mobility?                

In recent years, the digital revolution has transformed the way businesses operate. Indeed, work methods and tools have evolved and the majority of company managers now use mobile tools, connected objects, virtual offices etc. Indeed, after modest beginnings, mobility is experiencing an unprecedented boom, driven by smartphones, tablets, and other ever more efficient devices, thanks to the 3G and 4G networks as well as the explosion of innovative applications.

Productivity gains are undeniable:

Today’s mobility solutions allow the user to return to his or her work environment from anywhere, anytime. The available tools (mails, calendar, chat, audio/video, office suite, business applications, etc.) on fixed workstations are now available on mobile devices with a suitable format.

Moreover, the mobility offers a great flexibility of use and allows to adapt to the uses. Depending on business requirements, current solutions enable customization of configurations by adapting them to user profiles and needs.

What are the challenges of mobility? 

  • First, mobility poses governance challenges. This is the main challenge in that there are more and more offers related to mobility and the difficulty is to adapt the solution that will suit the different populations of the company and their uses. Of course, training the team is essential in order to use the best solution in terms of mobility. It is therefore advisable to train a transversal team at the beginning of the project in order to better sensitize all the users (HR, technical team, communication team, IT support, etc.), transfer skills to IT support teams and write Clear and precise procedures for each incident, make the user as autonomous as possible by letting him take ownership of the new tools (enrollment procedure, installation of his applications).

  • Security is also an obstacle to the development of mobility technologies within the company. 45% of CIOs consider that there is a major risk around this issue. To do this, it is necessary to secure access to the mobile (requiring the use of a robust unlocking password by the user) and access to the data (to configure security systems to access the data of Such as VPN, certificates, etc.), to encrypt the company’s data on the mobile and finally to master the terminals (deploy an internal AppStore to the company in order to control the installations of malicious applications And to propose internal applications adapted to the needs of the users, to set up Jailbreak / Root detection systems that can make the terminal vulnerable, to use solutions allowing remote terminal erasure (in case of loss , Theft or several attempts to unlock, for example) and to manage the lifecycle of the terminals (purchase, allocation, stocking, etc.).

  • Finally, cost is an essential element for companies because mobility can represent a significant investment. As such, 41% of CIOs indicated that its price was a significant challenge. We should try to achieve cost reductions.

These solutions offer three functional bricks:

  • Mobile Device Management (MDM): management and configuration of the mobile terminal to secure it (password policy, terminal erasure, messaging, Wi-Fi, VPN, etc.);
  • MAM (Mobile Application Management): management of mobile applications (creation of an internal App Store with public applications or developed by the company);
  • Mobile Content Management (MCM): managing mobile content (access to file directories, SharePoint, Intranet, etc.).